Privacy Policy

Effective Date: 2024-07-01

Welcome to SowLab! Your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website and use our services. This document adheres to the General Data Protection Regulation (GDPR) principles. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We collect various types of information in connection with the services we provide, including:

a. Personal Information:

Contact Data: Your name, email address, phone number, and physical address.
Account Data: Your username, password, and account preferences.
Billing Information: Credit card number, billing address, and other payment information.

b. Non-Personal Information:

Usage Data: Information about how you use our website and services.
Device Information: IP address, browser type, operating system, and device characteristics.
Cookies and Tracking Technologies: Information collected through cookies, web beacons, and other tracking technologies.

2. How We Use Your Information

We use the information we collect in the following ways:

a. To Provide and Manage Services:

Customizing digital marketing strategies tailored to your business needs.
Managing subscriptions and service contracts.
Communicating about account management, service updates, and customer support.

b. For Marketing and Communication:

Sending newsletters, promotional materials, and event information (based on your consent).
Conducting surveys and gathering feedback to improve our services.

c. For Analytics and Improvement:

Analyzing usage patterns to continually enhance our website and services.
Ensuring secure transactions and safeguarding against unauthorized access or cyber threats.

d. Legal Basis for Processing Your Information:

Consent: Obtained prior to collecting your data for marketing and other non-essential services.
Contractual Necessity: To fulfill our contractual obligations to you.
Legitimate Interests: For legitimate business interests in improving our services and ensuring security, balanced against your rights and interests.
Legal Obligation: Complying with legal requirements.

3. Disclosure of Your Information

We may share your information as follows:

a. With Third-Party Service Providers:

Engaging with trusted partners to perform functions such as payment processing, hosting services, and email delivery.

b. For Legal Reasons:

Complying with legal obligations, including responding to lawful requests and investigations.

c. Business Transfers:

In connection with business transactions like mergers, acquisitions, or asset sales, where your data may be transferred as part of the business assets.

4. Data Security

We implement robust security measures to protect your personal information, including:

Encryption technologies to safeguard sensitive data during transmission.
Regular security audits and protocol reviews.
Access controls restricting data access to authorized personnel only.

5. Your Rights

Under GDPR, you have several rights concerning your personal data, including:

Right to Access: Request a copy of the personal data we hold about you.
Right to Rectify: Correct inaccuracies or complete incomplete data.
Right to Erase: Request deletion of your personal information, subject to our legal obligations.
Right to Restrict Processing: Request restriction of your data processing under certain conditions.
Right to Data Portability: Request your data in a structured, commonly used, and machine-readable format.
Right to Object: Object to specific types of data processing, such as direct marketing.
Right to Withdraw Consent: Withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise these rights, please contact us at [email protected].

6. International Data Transfers

We may transfer your data outside the European Economic Area (EEA) to trusted third-party service providers. We ensure any such transfers are carried out with adequate safeguards, such as standard contractual clauses approved by the European Commission or other legal mechanisms.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make any changes, we will update the effective date at the top of this page and notify you via email or prominent notice on our website.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

SowLab Pte. Ltd.
Email: [email protected]
Phone: +1 888-553-0769
Address: 68 Circular Rd #02-01, Singapore 049422

Additionally, if you believe that your data protection rights have been infringed, you have the right to lodge a complaint with your local supervisory authority.

Thank you for trusting SowLab! Your privacy and peace of mind are our utmost priority.