Wells Fargo


Banking & Financial Services


Charlotte, NC

Innovating Internal Operations for Wells Fargo

Client Overview

Wells Fargo, a financial services giant, is known for providing a vast array of banking, investment, and mortgage products and services to millions of customers worldwide.


Wells Fargo identified that their internal application was outdated, resulting in inefficiencies and user frustration. They needed a modern, intuitive solution to enhance productivity and streamline operations internally.


SowLab came on board to overhaul the UI/UX, architecture, and engineering of Wells Fargo's internal application, crafting a sophisticated, user-centered design to meet their specific needs.


Our team embarked on a meticulous journey, starting from deep user research to understand the pain points and requirements. We then architected a robust backend system capable of handling vast amounts of data with speed and precision. The UI/UX design focused on intuitive navigation, sleek visuals, and functionality to ensure ease of use and increased productivity.


Post-implementation, Wells Fargo reported a significant uptick in employee satisfaction and operational efficiency. The new internal application with its seamless UI/UX design and powerful backend enabled faster decision-making and reduced the time spent on administrative tasks.